Here for the community through challenge and change

Across the world, we have all been forced to adapt to the changes and challenges brought about by the spread of COVID-19. But there is one thing that hasn’t changed, and that is Samaritans’ commitment to the community. “We want the community to know – Samaritans is still here for you. Our services have had to adapt and some of our buildings have had to close temporarily but our teams are still working hard to support people,” said Samaritans CEO, Brad Webb.

Samaritans knows that there is often a delay between a crisis and the increased demand for services, with people accessing crisis services sometimes weeks or months later when savings dry up for families or once the reality of job losses sets in. Samaritans has been working hard to prepare for this demand.

“We have tailored our approach with service specific response plans to enable adequate and safe access, particularly for critical services like emergency relief, financial counselling, refuges, accommodation and mental health services like Headspace.

“You can still contact our services via phone and in some services, we are offering video appointments, organising for supplies to be picked up safely and connecting people with what they need. It has been remarkable to see our teams showing their true resilience, rallying and coming together to support those in need,” said Mr Webb.

Unfortunately, food donations have decreased significantly, and some services have been impacted by reduced numbers of volunteers, so Samaritans is calling on those in our community who are able to consider local charities over the winter months.

“Samaritans Winter Appeal will ensure that we can continue to provide these vital services through times of change, and we are asking those who are able to give what they can. We can confirm Samaritans’ commitment to providing ongoing support to people in our community during the COVID-19 crisis, while ensuring everyone’s safety. As we continue to adapt to the evolving situation each day, we recognise and thank those essential service workers on the front line who are keeping our community safe and well,” said Mr Webb.

Those needing to access Samaritans services across the region can find out more on The website also includes information about how you can support your community in this time of crisis.

Read more in the Winter issue of Hunter&Coastal Lifestyle Magazine or subscribe here.