Local bank with a difference

BOQ has proudly been helping Australian customers with their banking needs for more than 140 years. With this longevity comes great experience and knowledge, something that the local BOQ Newcastle and Charlestown branches showcase to their customers every day.

Branch Manager Andrew Penny, together with other long-serving team members, is committed to delivering exceptional banking experiences through understanding their customers’ unique needs and goals, whatever they are. Their customers aren’t just another number. Instead, the teams pride themselves on building long-term relationships, getting to know their customers and their stories.

And it’s this commitment to personal service that’s made them financial cornerstones within the local community since they first set up shop more than 15 years ago.

With over 100+ years of banking experience between them, the dedicated teams at BOQ Newcastle and Charlestown have a unique understanding of the local market, allowing them to help with all your banking needs.

Whether you are looking to refinance your home loan, open an award-winning savings account or discuss business banking, the dedicated teams are here to help and will be with you every step of the way – there’s nothing they like more than helping out a local! And their support doesn’t stop there. As active members of the local community, Andrew and the BOQ Newcastle and Charlestown teams also engage in a number of community initiatives, local sponsorships, and of course support local businesses throughout the year.

Their passion for serving the local community means when you bank with BOQ, you can expect great banking experiences to go hand-in-hand with truly personal service.

To experience the BOQ difference, pop into BOQ Newcastle, at 125 Beaumont Street in Hamilton, or BOQ Charlestown, at 30 Pearson Street/ Charlestown Square, today!